Industries

We support most service industries in analysing service quality and customer satisfaction across different markets.

Find all industries examined since Kundenmonitor 1992 listed below:

Industry Group	Industry	Examined in:
Retail	Bakeries	DE
	Bookstores	DE
	Mail Order Books and Book Clubs	DE
	Coffee Shops	DE
	Consumer Electronics and Appliance Stores	DE	CH	AT
	Department Stores	DE
	Drug and Variety Stores	DE
	Dry Cleaners	DE
	Fashion and Clothing Shops	DE
	Fast Food Restaurants	DE
	Frozen Food Suppliers	DE
	Furniture Stores	DE
	Hearing Aid Shops	DE	CH	AT
	Home Improvement and DIY Stores	DE	CH	AT
	Mail Order Companies	DE
	Online Pharmacies	DE
	Opticians	DE	CH	AT
	Perfume Shops	DE
	Petrol Stations and Petrol Station Shops	DE	CH	AT
	Pet Suppliers	DE	CH	AT
	Pharmacies	DE
	Shoe Shops	DE
	Supermarkets and Grocery Stores	DE	CH	AT
	TV Home Shopping	DE
	Video Stores	DE
Financial Services	Automobile Insurance Companies	DE	CH
	Banks and Savings and Loans	DE	CH	AT
	Building Societies	DE
	Credit Card Companies	DE
	Direct Banking	DE
	Investment Companies	DE
	Legal Cost Insurance	DE
	Life Insurance Companies	DE	CH
	Public and Private Health Insurance Companies	DE	CH
	Third-Party Insurance	DE
Automotive, Travel and Transportation	Airlines	DE	CH	AT
	Airports	DE
	Automobile Associations	DE
	Car Rentals	DE
	Car Repair Shops	DE	CH	AT
	Holiday Destinations	DE
	Hotels	DE
	Passenger Railway	DE	CH	AT
	Public City Transportation	DE	CH
	Railroad Stations	DE
	Taxis	DE
	Tour Operators	DE	CH
	Travel Agencies	DE
	Travel Portals	DE
	Travel Sales	DE		AT
	Vehicle Inspection Authorities	DE
Logistics	Letter Mail	DE		AT
	Parcel Delivery Services	DE	CH
	Post Offices	DE	CH	AT
Infrastructure	E-Mail Providers	DE
	Internet Providers	DE	CH	AT
	Gas Providers	DE
	Mobile Communications (Service Providers, Net Operators)	DE	CH	AT
	Power Supply Companies	DE		AT
	Telecommunications	DE	CH
	Waste Disposal System	DE
Media	Broadcasting Stations	DE
	Magazines	DE
	Newspapers	DE
	Radio Stations	DE
	TV Magazines	DE
Other Services	Aid, Charity and Environmental Organisations	DE
	Care for Elderly People	DE
	Churches and Religious Organisations	DE
	Directory Information	DE
	Hairdressers	DE
	Hospitals	DE
	Household Appliance Repair Services	DE
	Lawyers	DE
	Medical Care/Alternative Practitioners	DE
	Medical Care/General Practitioners	DE
	Municipal Administration	DE
	Online Communities	DE
	Online Recruitment Platforms	DE
	Police (Public Safety)	DE
	Tax Offices	DE
Producers	Car Manufacturers	DE
	Frozen Food	DE
	Internet (Search Engines, Browsers)	DE
	Mobile Phones	DE
	Motorcycle Manufacturers	DE
	Personal Computers (OS, Software, Hardware)	DE