Welcome!
Welcome to KundenMonitor AG!
KundenMonitor is an institute for market research, based in Zug and operating Europe-wide. Our research mainly focuses on the analysis and measurement of customer satisfaction and customer loyalty, as well as strategic consulting in the field of customer orientation and service quality.
Kundenmonitor Studies: Results published for Switzerland, Austria and Germany
The results of the 3 Kundenmonitor Studies were published.
Once more over 44.000 consumers in Switzerland, Austria and Germany were asked about their satisfaction with companies of different industries in 2011.Aktuelle Kennzahlen zu Kundenzufriedenheit, Kundenloyalität und ausagekräftige Bewertungen branchentypischer Leistungsmerkmale stehen Ihnen jetzt zur Verfügung.
The latest benchmarks on customer satisfaction, customer loyality and significant indicators for service quality in different industries are now available.
Read more:
Contact us: contact@kundenmonitor.eu